Warranty claim form
Customer name *
Zip code *
Serial number *
In case if warranty is claimed for a mouse pad, please enter mouse pad model name (for example, DM Pad XL). In all the other cases device serial number is required to process the claim.
Type of claim *
Please provide a detailed description of the problem you are reporting. We also encourage you to send links with videos (if applicable) to clearly demonstrate the issue.
For laptops, please:
1. Provide information on how we can replicate the problem as quickly as possible so that we can identify the issue you reported.
2. List all the components that have been installed in the laptop after its purchase (if any).